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Step 1
When you are trying to talk to someone, it can be easy to tune out what they are saying and let your mind wander. Keeping your focus on the person talking, without interrupting them, has to be done on purpose. Looking at them will help you remember to listen and pay attention.
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Step 2
When it's your turn to talk, repeat what you think they were saying. This is important, because sometimes in communication the meaning can get lost in our interpretation. Repeating it as you understood it, asking if you understand what they meant, will give them the opportunity to correct any misunderstanding by rephrasing what they said so the point is clear. It will also keep you from misunderstanding the meaning and getting angry or hurt over it.
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Step 3
After you have the full meaning of what they said, you can respond to the points made. When you are done, make sure the proper understanding is there of what you meant, by carefully listening to them repeat what they heard. If they didn't understand correctly, repeat what you said by rephrasing it.













Comments
drewshotmom said
on 6/15/2009 Amen! Very good! Now if everyone would just read this please...5*!
michelemarie said
on 6/15/2009 Great article Jean. We all need to be a better listener