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How to Negotiate With a Car Salesman

Member
By Lorin Neikirk
User-Submitted Article
(2 Ratings)
They're already expensive enough! Cars are a huge investment, but you'll save thousands of dollars if you buy LOW!
They're already expensive enough! Cars are a huge investment, but you'll save thousands of dollars if you buy LOW!

When buying a new or used car, the cost can range by a substantial degree if you remember some tips and follow some negotiating tips.

Difficulty: Moderately Challenging
Instructions

Things You'll Need:

  • Patience
  • Good timing
  • Self-control/Discipline in negotiating
  • Confidence
  • Money for the car, or a trade-in
  1. Step 1

    Don't need a car. WANT one.
    As with most other things, the best time to buy a car is when you don't really need one. Start looking for a replacement vehicle when you think you will want or need one in the near future. Having options give you control. When your options are taken away because you are in a bind, you are at the mercy of the dealership!

  2. Step 2

    Do your homework.
    Know what kind of car you want and can afford before you start shopping, and know the alternatives, and be willing to consider them. E.g., if gas mileage is most important, consider highly-ranked autos by all makers, not just one. Know the market price of the cars you are considering, as well as the value of your car. Go to www.edmunds.com for a more accurate picture of the value when buying a car. (www.kbb.com is another option, but not quite as accurate, but better for valuing a car you are selling. Kelly Blue Book is what many lenders use to value a car.) Knowing what you know will serve you well, when dealing with someone who thinks you don't know what you're talking about.

  3. Step 3

    Time it well.
    The best time to buy a car is in October. This is because the new models are coming out, which most people know. When negotiating with a sales person, don't forget that s/he is another person. (Think about negotiating in this way: Selling a car in October also means a bigger bonus check for their holiday gifts! They are motivated!) Not only is October a good month, but the last day of October in the afternoon or evening is the VERY best! And never go into a dealership with only a few sales people. The competitive nature of sales is an advantage when your sales person has an audience to watch his "win" when he sells you the car. (The sales price is irrelevant when they think about the "win".)

  4. Step 4

    Don't give in.
    Know your bottom line, and don't feel pressured into buying a car for more than you want to pay. Someone else at another dealership will sell a similar car to you for what you want to pay. Know that commissioned sales people are trained in the effective use of body language. If you FEEL like s/he has the upper hand, it's because they want it that way and are working hard to nibble at your insecurities. By the way, "checking with the manager" is less of an authority thing, and more of an angle. It says to the buyer, "this price is so low, I don't know if I can sell it at that price! I have to check on that!" The sales people have control over the sales price, because they know how much cushion they have to work with. A low price means less cash in their pocket. The manager is helping them do damage control, trying to find a way to make the deal work at a price they like. Don't give in.

  5. Step 5

    Be prepared to walk.
    It is of utmost importance that you build a rapport with your sales person. That is their trick, but it works for you, too. No one wants to "give in" to someone who is being rude. If you are nice to the sales person, s/he is significantly more likely to go lower than if s/he feels like they're giving a bargain to their nemesis. If s/he has been pleasantly working with you and your offer is not embarrassingly low, take a stand... And walk. You won't make it out the door without the sales person reconsidering the deal, if even in their own mind. Exchange numbers and don't look back. There are SO many dealerships out there who would kill for your business. They know that. Make sure they know you know it, too. (In a nice way!) Phrases like, "Gee, I looooove the car... And if you could sell it to me for $15,753.82 I would buy it today. But I understand that you can't. Thank you anyway..." (Buh-bye!) Works like a charm...!

Tips & Warnings
  • Shop for a used luxury car at new luxury car dealerships. The trade-ins are in great condition and compared to what they are selling the new BMWs for, your 2 year old Volvo is pennies in the bucket. GREAT values here. They don't have the car you're looking for? Leave your card with your "favorite" sales person, complete with a shopping list. ("I want either an X, Y or Z make, less than 50K miles, for under $15K, and I really like blue!") Now you have your own personal shopper.
  • Have a realistic idea of what the newer car is REALLY worth. You can't buy a brand-new Porsche with 7 miles on it for $5,000, no matter what dealership you go to. Negotiate with realistic expectations.
  • Know what YOUR car is really worth, and know that not only is the car you're buying a negotiable price, but so is the car you're SELLING when you trade it in. If they can't come down another $500 on your new car, ask for $500 more on the trade-in.
  • New cars are overpriced. The optimal value for a newer car is 2 years. It's likely still under warranty, it's still pretty new, and the car depreciates the most in the first two years. Buy a new car and you will lose at least $2000 the second you drive it off the lot.
  • Consider a salvage-titled vehicle. You don't buy it the same way, but it's a good way to get a car for 30-50% of what it would cost off the lot. (Instead of paying $20K for a very decent car, you could pay $7,000, for instance.)
  • Don't talk about how you are going to pay for the car, unless you will need financing through the dealership. Better: get financing through a credit union. "I won't be financing the car" removes an element of control on their end. One less thing for them to negotiate with: your loan. If they want to talk money (i.e., your ability to pay) before your even look at the car, it's a big red flag. Put up your guard, tell them it's cash, and be prepared to run if things go sour.
  • Don't feel compelled to fill the silence when negotiating. Sure, you're pals until you're talking money, but when s/he is silent, it's called the "pregnant pause." Like the quiet game, the one who speaks first loses. If he loses, you win.
  • Those "long test drives" are intended to reel you in. "Sure, take it for the weekend while we work out your loan" sounds like a treat. But when you are negotiating, they want you to fall so in love with it that you will not give it back. They have the upper hand.
  • If you don't like your salesperson, ask for a new one. They are supposed to be working for you and you can fire them whenever you want. Nicely!!
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