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Step 1
Go to your SBC Global email page. On the right side of the mail page, click on "Options." Then click on "Spam Protection." This takes you to the spam protection page where you see three headings--Spam Filter, Mark Spam + Not Spam and Image Blocking.
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Step 2
Make sure SpamGuard is turned on then choose one of the two options. The first immediately deletes any message that SpamGuard considers spam without opportunity for review. The second choice moves the message to your bulk mail folder for review and holds it there for 1 week, 2 weeks or 1 month.
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Step 3
Check the next box that tells SpamGuard to add the sender's email address of marked spam to your blocked mail list. At this point you also have the option to send any mail you identify as not spam to your inbox. Choose the box that blocks all images SpamGuard thinks is spam or the one that allows you to review them first.
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Step 4
Mark one of the three choices under "Image Blocking." It is best to choose the one that blocks all images SpamGuard considers spam.
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Step 5
Go back to the mail options page and click on AddressGuard. Take the tour and follow the directions for setting up disposable email addresses. Use these addresses for e-stores, clubs and mailing lists. This protects your primary address from being compromised.
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Step 6
Return to the mail options page again and pick the "Block Addresses" heading. Notice the "Add Block" and "Remove Block" headings. Add addresses of spam senders in the space provided. SpamGuard automatically blocks any mail from these addresses until you remove them.











Comments
overjoy said
on 8/28/2008 I am having the same problem with SBCGLObal users. I send out volunteer newsletters to all the wonderful volunteers in my organization. THe SBCglobal emails all come back to me. It is difficult for these people to find out about get-togethers and parties, and to know what is happening with their patients. They are left out of the loop. Why pay for email if you are not going to get any emails?
overjoy said
on 8/28/2008 I have the same comment as Jamie above. I send out newsletters to our volunteers, and all the sbcglobal addresses come back to me. They don't know a thing about our get-togethers, and parties, and it is so much more difficult to keep them informed about their patients. Why subscribe to email if you can't get any of it?