How to Be an Active Listener

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Almost everyone has been in a conversation with someone who didn't really seem to be listening. It's frustrating for both parties involved and is one of the leading causes of communication breakdown. Keep reading to find out some great tips for improving your active listening skills. Your own active listening may prompt others around you to work on their listening skills as well.

Instructions

- 1
  
  Be present. If you have trouble focusing on what someone is saying on the phone, try to have as many face-to-face meetings as possible. You can be a much better active listener when the speaker is right in front of you.
- 2
  
  Pay attention. Trying to read the paper, catch up on email or finish a report while someone is relaying important information to you is a recipe for disaster. Stop what you're doing and give your full attention to what the other person is saying.
- 3
  
  Watch your body language. Eye contact and posture play large parts in good communication. Leaning toward the speaker will let him know that you're interested in what he has to say. Smile or laugh when appropriate.
- 4
  
  Repeat the information back to the speaker. Keep in tune with her by repeating key pieces of information to make sure that you have the particulars right. If you're in a group setting, try not to interrupt. Wait until she's finished speaking, then clarify any points you may have missed.
- 5
  
  Summarize the information. To finish up the conversation, rephrase what you've heard to make sure that you got it all. The speaker will appreciate your attention to detail.

Tips & Warnings

Ask lots of questions.
When all else fails, take notes.

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Learn more about being an active listener

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How to Be an Active Listener

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