-
Step 1
Review Comcast services. Business class email services are available so you can customize your email address with your business name (i.e. name@companyname.com). You can order as many email mailboxes as you need in increments of five for a monthly service charge.
-
Step 2
Sign up for a personal email account if you have a small company with limited email boxes and having your business name being in the address isn't a concern. You will get multiple email mailboxes with any personal account, and more can be bought for a monthly service charge.
-
Step 3
Customize your mailboxes. You can setup a mailbox for all aspects of your business. Create info, sales, tech support and webmaster accounts right off the bat, as they are standard for most businesses.
-
Step 4
Email forwarding is simple to setup. Use email forwarding to have all non-employee accounts forwarded to a general box. This is a very helpful tool if you have a small staff but want the company to appear larger.
-
Step 5
Create email auto-replies. Use auto-replies to send automatic responses to customers who sign up for a newsletter or send inquiries. These are particularly useful for after-hour responses or weekend replies when employees are not usually in the office. You can customize auto-replies with any message you want, including confirmations for newsletter sign-ups, or tech support issues.
-
Step 6
Create filters to manage your email. Spam floods your mailbox and can introduce viruses into your network. Limit what gets in and where it goes. Spam Filters are easy to set up and Comcast will walk you through how to set up a filter.
-
Step 7
Restrict incoming mail to help your workers stay on task. You can set up an approved list of senders that allows only in-house or company employees to send emails to each other. This can help keep your workers on task and limit the introduction of viruses and other malicious problems into the network.
