How to Keep Your Bellsouth Email After Switching

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When Bellsouth merged with AT&T, people with Bellsouth Internet service were able to keep their "@bellsouth" email address instead of having to switch to an "@att" email address. AT&T considers these customers "legacy" customers, and allowed them to keep their original Bellsouth email address even after all AT&T migrated their email service to Yahoo! As a legacy customer, you can also keep your Bellsouth email address if you switch to another Internet provider.

  • Contact AT&T customer service. Follow the voice prompts to reach a representative who can cancel your service.

  • Tell a representative that you want to discontinue your Internet service but wish to retain your Bellsouth email address.

  • Provide the representative with your Bellsouth email address. She will verify that your legacy customer status and complete the cancellation of your Internet service.

  • Log in to your email account as usual through AT&T's Yahoo! webmail portal located at "att.my.yahoo.com." Your "@bellsouth" email address should still appear at the top of the screen.

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