How to Diagnose Wi-Fi Streaming Video Problems


Accessing the Internet over a Wi-Fi connection allows you to view video content on your computer wirelessly. You can stream a video from a website or directly to a video application on your computer. If videos keeps stopping and starting instead of playing all the way through, it can make watching streaming content a frustrating experience. Luckily, there are steps that you can take to diagnose and fix problems that are causing video-streaming issues.


  • Click "Start," then select "Control Panel."

  • Click "Network and Internet," then select "Network and Sharing Center."

  • Click "Change Adapter Settings" on the left side of the window

  • Right-click on the Wireless Network Connection icon, then select "Diagnose" from the pop-up window. The Windows Network Diagnostics utility checks the Wi-Fi network and the computer for problems. Any problem the system finds is listed in the window.

  • Follow the directions from the troubleshooter to fix the problem.

Other issues

  • Close all open applications that you are not using. If you have several applications open at the same time, it will cause your computer's processor to work harder. This can slow down your computer's speed which affects Wi-Fi video streaming.

  • Let the streaming video completely load. If the video keeps stopping and starting, pause the video and allow it to load. When the video is loading you will see the line at the bottom of the window move to the right. Click "Play" when the line moves all the way to the right.

  • Move the computer closer to the Wi-Fi router. If the computer is not picking up a strong wireless signal, it will cause video streaming to slow down or stop entirely. The wireless signal is stronger closer to the router.

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