How to Fix PaPaGO Maps With No Signal

PaPaGO is a global positioning system (GPS) that displays maps from all around the world. The locations on the maps, such as roads and businesses, are marked by satellites. If you can’t get a signal from the satellite, then the locations on the maps won’t be shown. To fix a PaPaGO map that isn’t receiving a signal, update the map to the most current version. PaPaGO devices with out-of-date maps may not receive a signal.

Things You'll Need

  • PaPaGO account
  • Unzip program
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Instructions

    • 1

      Navigate to the PaPaGo Sales and Support Services website at mypapago.com.

    • 2

      Click “Register” underneath “User Login.”

    • 3

      Type the required information into the field boxes, including name, address, product model, product serial number and software serial number. The product information is found in the owner’s manual.

    • 4

      Click “Register.” A confirmation is sent to the email address you provide.

    • 5

      Type your email and password into the “User Login” boxes on the left. Click “Login.”

    • 6

      Click “Map Download” on the left.

    • 7

      Click the model of PaPaGO you own. The current map download will be displayed.

    • 8

      Click the current map. A new window will appear. Click “Save.” Click the Desktop on your computer. Click “OK” to download the map. It is a .zip file that needs to be unzipped.

    • 9

      Double-click the .zip file to open your unzip program. Click “Extract All.” Click the folder in which the PaPaGO maps are stored on your computer.

    • 10

      Connect the PaPaGO unit to the computer with the supplied USB cable. Copy and paste the map from your computer to the PaPaGO sim card.

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