My Kenmore Refrigerator Is Not Making Ice


If your Kenmore refrigerator isn't making ice, it's sometimes due to specific problems common to these models. These problems are related to installation, starting the ice maker or using the shut-off arm provided on some models. Diagnose the appliance yourself to avoid calling a repair person.


  • Check the cold water line. Kenmore refrigerator ice makers require installation to a cold water line for the ice maker to produce ice. Once the installation is complete, turning the water line valve on opens the lines so the ice maker can access the water source.


  • Some Kenmore refrigerators require you to turn a power switch on before the ice maker can operate. Even after the ice maker is turned on, it may take up to 12 or 24 hours for the ice maker to start producing ice. Some models must reach a specific operating temperature, usually around 15 degrees Fahrenheit, before the ice maker can function.

Shutoff Arm

  • The bin on a Kenmore refrigerator ice maker is equipped with a shutoff arm that stops ice production once the bin is full. If any obstructions, such as a package of food, blocks the shutoff arm, Kenmore's ice maker stops producing ice.

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