Issues With Shutting Down or Losing Connections in Microsoft Explorer
Microsoft Internet Explorer, the default web browser on the Windows operating system, may occasionally shut down or lose the Internet connection. To locate the exact causes of browser instability or lack of connectivity, there are a number of troubleshooting procedures you can undertake.
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Add-ons
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The most common cause of instability in Internet Explorer is third-party software, or add-ons. To test if this might be the problem, launch Internet Explorer in "No Add-ons" mode by selecting "Start," then "All Programs," "Accessories," "System Tools" and "Internet Explorer (No Add-ons)." If this resolves the problem, proceed by uninstalling add-ons until stability is restored.
Updates
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Some Internet Explorer stability issues arise when the browser becomes outdated. Ensure that you are running the latest version of Internet Explorer by performing a Windows system update. This will download essential bug fixes and security enhancements that can resolve problems with Internet Explorer shutting down unexpectedly.
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OS Configuration
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Generally, connection issues in Internet Explorer are related to the configuration of your Internet connection. If Internet Explorer is unable to connect to the Internet, run the Network Diagnostics tool to correct system-level configuration problems with your Internet connection. Simply click "Diagnose Connection Problems" on the error page that Internet Explorer loads when it is unable to connect and follow the on-screen prompts.
Private Data
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Internet Explorer maintains a comprehensive database of browsing history that can hinder network performance if it becomes corrupt or too large. You can delete your browsing history with just a few mouse clicks by clicking "Tools" and then "Delete Browsing History" in Internet Explorer.
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