How Do Communications & Training Influence Employee Performance?

Investment of time and resources can boost employee morale.

How a supervisor communicates with her employee can have a direct impact on performance. Training combined with effective communication tend to improve employee morale as well as enhance individual motivation.

Communication Can Enhance Performance

Managers who effectively communicate with their employees are more likely to generate increased financial performance. According to a 2009/2010 Communication ROI Study, companies that are extremely high in communication had "47 percent higher returns to shareholders in the last five years."

Employee Training Increases Productivity

Professionals agree that training can positively affect the goals of employees as well as the organization. A University of Rhode Island study suggests that a high level of training can influence the success of a company.

Investment in Employee Retention

Both training and communication are effective means to help employees increase confidence and contribute toward a successful work environment. Sarah K. Yazinski of the University of Scranton recommends in "Strategies for Retaining Employees and Minimizing Turnover" that employers retain their employees by "re-recruiting" their workforces and suggests training and communication as two viable options.

References

• Towers Watson: 2009/2010 Communication ROI Study Report
• University of Rhode Island: What Impact Does Training Have On Employee Commitment?
• University of Scranton: Strategies for Retaining Employees and Minimizing Turnover