What Is a 360 Degree Assessment?

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In the workplace, 360-degree assessments are used to allow employees to receive feedback from the people around them. A 360-degree assessment is also called multi-rater feedback.

Purpose

  • A business dictionary defines a 360-degree assessment by its purpose: "Its main objective usually is to assess training and development needs and to provide competence-related information for succession planning, not promotion or pay increase."

Process

  • The 360-degree assessment is made up of many surveys. If you are chosen to receive a 360-degree assessment, people fill out a detailed survey about your behaviors at work. You may also be asked to fill out a survey about your own work. The results of all of the surveys are compiled into a report.

Participants

  • Your boss, peers, subordinates and customers fill out the survey. The term 360-degree assessment is used because this includes people above, beside and below you on the organizational chart.

Results

  • A 360-degree assessment helps you understand how others view your behavior in the workplace. This may include your effectiveness, efficiency, and your ability to lead others.

Follow Up

  • Meet with your manager or an executive coach to improve your work. Give yourself six months to a year to make these changes, and then request another 360-degree assessment.

References

  • Photo Credit Image by Flickr.com, courtesy of 张' Nicolas Chang
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