What Does Roadside Assistance Mean?

Roadside assistance means having someone to call when your car breaks down or otherwise leaves you stranded. Generally, roadside assistance is available through your auto insurance or through a separate roadside assistance company for a monthly or yearly fee. There are many services provided by roadside assistance.

  1. Towing

    • If your car breaks down and you have to be towed, call your roadside assistance provider and it will send a tow truck. There are usually limitations on how far you can be towed, but they will get you to the nearest service location.

    Fuel Delivery

    • If you run out of gas, roadside assistance will bring you a small amount of fuel to get you to the nearest gas station. In some areas, fuel delivery might not be allowed and you will have to be towed to the nearest gas station.

    Lockout

    • It is all too easy to shut your car door or trunk with the keys still inside. If this happens, roadside assistance will send a professional to help you get back in your car and on your way.

    Flat Tire

    • When your tire goes flat, whether from a blowout or slow leak, roadside assistance will send someone to change it. Be aware that if you don't have a spare tire, you will have to be towed to a service location.

    Battery Jump-Start

    • If your car won't start because the battery is dead, a roadside assistance professional will come and jump-start your vehicle.

    Warning

    • Always ensure you are in a safe place before calling roadside assistance. Be prepared for a significant wait time until help arrives.

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