With modern lifestyles becoming busier and busier, people are realizing the critical importance of a solid night's sleep. Naturally, a quality mattress is a quintessential factor in sleeping soundly. Sealy has been a popular and trusted mattress brand for many years, yet consumers have spoken out about some problems they have with various Sealy models.
Bad backs plague eight out of ten Americans, and oftentimes they attribute back pain to an inadequate mattress. Nearly every Sealy mattress model has some sort of complaint regarding sinking, sagging or indentation which has consequently caused back pain for the consumer. Most often, unhappy consumers complain of Sealy mattresses quickly providing an uneven sleeping surface, particularly by sagging in the middle.
If Sealy receives a complaint about one of their mattresses, they charge the buyer $40 to $50 to send an inspector out to measure indentations and thoroughly look over the mattress for defects. Many consumers are dissatisfied that there is an additional cost to fix a problem inherent in the mattress. The alternative to an inspector coming to the buyer's house is for a buyer to take the mattress to a distributor himself, but if the mattress is damaged in any way, it cannot be replaced.
"That's Not What I Bought!"
Another complaint that has surfaced regarding various Sealy mattresses is that people tried and loved a model in the store, and what was delivered to them was not the same or had a difference, such as a pillow top instead of a foam top. Others complain that they tried a Sealy mattress in a hotel or on a cruise, asked for the same one upon arriving home and Sealy misunderstood, charging them for a mattress they did not want.
While there are very few complaints about the stores individually, many buyers feel that Sealy as a whole does not listen to and accommodate the paying customers, particularly when it comes to questions about the warranty, replacing a defective mattress (which usually involves several additional costs to the buyer for pick-up and re-delivery) and listening carefully to the consumer's actual complaint.
Though for a while Sealy was the "be all, end all" in mattress fame, other brands using more modern technology (such as the TempurPedic) tend to be superior from a consumer standpoint, even to Sealy's version, the Posturepedic. Numerous buyers are happy with their Posturepedics, but others insist that it still has the same sagging issues as the mattresses with springs.
- About Complaint Letters
How to Fix a Sagging Sealy Mattress
According to the manufacturer of Sealy mattresses, some indentations where you typically sleep are normal and indicate that the mattress has adapted...
How to Fix a Sagging Mattress
When the hitch in your giddy-up starts the minute you get out of bed -- you wake with a crick in your...
How to Troubleshoot a Sealy Heating Blanket
When the mercury in the thermometer drops and nights get chilly, electric heating blankets are an option. Sealy, a company which produces...
How to Compare Serta and Sealy Mattresses
Serta and Sealy mattresses are the largest manufacturers in the United States and offer a wide variety of styles. Is one better...
Differences Between Tempur-Pedic & Sealy Posturepedic
Sealy Posturepedic's base-model is constructed with innersprings, while Tempur-Pedic is made of memory foam.
Pillow Top Mattress Complaints
When shopping for a mattress, you may be drawn to the quilted look and padding of a pillow top mattress. While it...
Problems With Kingsdown Mattresses
Kingsdown mattresses are largely innerspring mattresses, which use wire coils for support. The problems associated with the Kingsdown mattress are mainly those...