What Cable Companies Don't Want You to Know

Save

Cable service is fairly reliable and there usually are no contracts, but there are a few things that cable companies don't really want you to know.

Rates

  • Rates change drastically, often without justification. According to the FCC, cable rates almost doubled between 1995 and 2005.

Poor Customer Service

  • Cable companies recognize that customer service is lacking--the FCC even told them to do something about poor service in the mid-1990s--but in many cases not much has been done to improve it. Time Warner, a major cable provider, was rated "poor" by 29 percent of customers and just "fair" by 35 percent of those surveyed.

Deregulation

  • Deregulation, the process of introducing competition in the cable industry, has not worked as well as government officials would have liked. Only 286 out of approximately 30,000 cable markets in the United States offer consumers a choice between two or more cable companies.

Control

  • Cable companies want to control the Internet like they control television. For example, Comcast cable blocks certain applications and sites from competitors.

Advertisers

  • Gene Kimmelman of the Consumers Union says that "personal information about viewing habits and interests" that is collected by cable companies is likely to be used to target these customers for advertisers. So you may be giving up a degree of privacy when you watch cable television.

References

Promoted By Zergnet

Comments

You May Also Like

  • Who Regulates Cable Companies?

    Cable companies operate under the purview of the Federal Communications Commission, or FCC. This federal agency enforces laws that outline the standards...

  • How to Watch TV Without Cable, Satellite or Antenna

    As of 2011, most people view television shows via a service provider. The service providers equip customers with a cable line, satellite...

  • How to Watch TV Online

    If you don't have cable and don't want to mess with antennas, consider watching your favorite television shows using your Internet service...

  • How to Get Free Digital Cable

    Digital cable is nice--it looks great and sounds even better. Digital cable is, however, quite expensive, and it seems that the cost...

  • How to Stop Cable TV Service

    You may want to cancel cable TV service because you don't watch as much television as you used to, or perhaps it's...

  • How to Activate Cable Modems

    Sometimes good modems just go bad. Other times you just don't want to pay the installation fee to have a technician come...

  • Debt Secrets They Don't Want You to Know About

    Just about anyone who has been online has seen at least a couple of online advertisements for debt secrets the credit card...

  • Top European Cable Companies

    Top cable companies throughout the world provide not only television entertainment but also Internet and phone services. Many top European cable companies...

Related Searches

Check It Out

Geek Vs Geek: Robot battles, hoverboard drag race, and more

M
Is DIY in your DNA? Become part of our maker community.
Submit Your Work!