Definition of Constructive Feedback

Whether or not feedback works largely depends on how it's presented. Offering constructive feedback can help you get the results you want.

Being Appreciative

Expressing appreciation is an important aspect of constructive feedback. If someone spends hours on a project that turns out all wrong, let him know that you appreciate the effort before criticizing his work.

Avoiding Negativity

When providing feedback, avoid using accusatory statements like, "You've really messed this up." Offer positive and specific suggestions instead, like, "This is a very good point, but let's move it to the middle of the presentation."

Providing Examples

Constructive feedback includes providing examples of what's expected. This demonstrates what you want, and reduces the potential for misunderstandings and errors.

Recognizing a Job Well Done

When suggesting improvements, remember to acknowledge what's done right. Complimenting work well done provides encouragement when things are going wrong.

Offering Support

After providing feedback, it's important to offer support. Make sure that the person receiving the feedback knows that he can ask questions or request assistance.

Resources

• Constructive Feedback in the Workplace