Business Etiquette in England
England has one of the world's biggest economies and exports items for the aerospace and software industries. This is one of the reasons that the country is constantly doing business with professionals from around the world. In order to make the best impression in England, you must be aware of business etiquette in the country and follow specific courtesies.
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Business Attire
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You should be especially polished and well-groomed when it comes to professional clothing. Casual wear, such as jeans and T-shirts, or usually not permitted unless meeting with individuals in the farming or agricultural industries. Black, navy blue, or gray business suits are acceptable for men, but it is not appropriate to wear a striped tie. Women can wear business suits in the same color(s), as well as conservative blouses or dresses.
Business Cards and Professional Titles
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When doing business in England, bring business cards along to give to all colleagues in the meeting. There is no specific method for business card exchange, but it is always best to treat the card with respect by not bending or writing on it. English professionals prefer to be referred to as Mr., Mrs. or Miss plus their surnames. It is not appropriate to address a businessperson in England by his first name unless he invites you to do so.
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Punctuality and Business Meetings
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Punctuality is valued in England, so showing up on time for meetings and appointments will help to make a great first impression. The meetings in professional settings are not overly structured, but the overall objective of the meeting is clear. Business meetings often begin and end with a few minutes of small talk, so international professionals should participate in these casual discussion in order to display friendliness.
Negotiations
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When direct questions are asked during negotiations in England, English professionals may give an indirect or evasive response. Don't be too aggressive or persuasive while the terms of the negotiation are being settled upon. It is also acceptable to use humor in the negotiation process, as long as it is not lewd or unfitting for the workplace. The final decision for business deals are made by the company's senior executives, and could take some time.
Giving Gifts
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It is not customary to present English professionals with gifts at an initial meeting. However, when invited to the home of a businessperson in England, it is appropriate to bring flowers for the host--lilies should be avoided, as these flowers are used for funerals. Other acceptable gifts include fine chocolates or quality wine or spirits. International professionals should make sure that their gifts are especially presentable and neatly wrapped.
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References
- Photo Credit british flag image by Tom Davison from Fotolia.com
