Effective Communication & Communication IQ
You may have been successfully stringing together words to form a sentence since age three. But, effective communications is more than the ability to talk. Communication IQ may be one of the most all-encompassing leadership skills. Effective communicators have the ability to build relationships and establish trust in both their personal and business lives. What you say and how you say it is more critical than ever.
Other People Are Reading
-
Definition
-
Communication IQ is a person's ability to facilitate the exchange of thoughts, opinions and information so that mutual understanding is reached, resulting in successful interpersonal and professional interactions. Language as well as the method of communication can hinder communication. A barrier may also arise as the message filters through the sender's and the receiver's unique value and belief system.
Characteristics
-
Communication IQ is comprised of the ability to:
• Clearly convey thoughts and emotions
• Listen actively
• Demonstrate empathy
• Recognize emotions
• Walk the talk
• Use conflict constructively by being solution focused
• Gain respect through ethical and respectful behavior -
Is it Innate?
-
Some people appear to have the innate ability to communicate effectively. They may have other related traits, such as high sociability or great empathy skills. But communication IQ can be improved for anyone willing to try. The first step is to identify your communication strengths and weaknesses. Because there are so many dimensions to communications, an assessment of skills can help pinpoint precise areas requiring attention.
Self Development
-
Revisit the list of effective communications characteristics. Grade your skills in each area from A to F. Enlist the help of a trusted advisor, if needed. For starters, target three areas for improvement. There are many good online resources and books on the subject.
In order to raise your proficiency in any of the characteristics, you will have to practice. Craft goals and include them in your personal development plan if you have one. Trusted advisors help or find a coach among your peers who has exemplary listening skills. Improving communication IQ takes both time and commitment. But it can be done.
Tips
-
Being aware of your challenges in this area can make you a more conscious communicator. But be aware that real change requires consistently good practice.
-
References
- Photo Credit Man and pretty woman talking over coffee concept shot image by sumos from Fotolia.com
