Why Is a Signature on an Email Freezing in Outlook?


If you are using Outlook to send email, you might find that your signature freezes from time to time. Nick Wilson, a manager at Computer Doctors in Aberdeen, South Dakota, explains why fancy fonts, animations, and pictures will cause Outlook to freeze up when you push send.

Blinkies or Animations

  • Blinkies and animations, no matter how neat they look, will cause an Outlook signature to freeze, says Wilson. Take them out of your signature and you will probably find that you no longer have that problem. Outlook just can't handle that type of information being sent with each message you send, says Wilson.


  • Photos will often cause a signature to freeze up, simply because they are very large and are being sent each time you send an email, says Wilson. Unfortunately, the only way to remedy this is not use photos in your signature, especially if you are using an older version of Outlook, developed before 2005.


  • Some fonts might cause your signature to freeze. Outlook does better with standard fonts, like Times New Roman or Arial. Try formatting your signature with one of these fonts to determine whether Outlook is better able to handle your messages.


  • Wilson say that cookies might be to blame. If the signature froze once and your computer saved those cookies, they may cause it to freeze again. He suggests going into your computer's desktop and clearing the cookies and clearing the cache. Deleting your browser history and temporary Internet files too may also help solve the problem.


  • If you have a slow Internet connection, Wilson says that your signature might freeze as it is being loaded. If you have already taken out any of the above mentioned things that slow down your signature, and your email is still freezing, it might be that your connection is too slow. The best way to remedy this is to turn off your signatures while you are using the slow Internet connection.

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  • Nick Wilson; Manager, Computer Doctor; Aberdeen, South Dakota
  • Photo Credit email @ image by Witold Krasowski from Fotolia.com
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