Communication & Organizational Structure

The pulse of every organization is communication.

Organizational structure has a direct impact on the communication within an organization. The way the hierarchy of an organization is designed either invites feedback, open-mindedness and effective communication or stifles, controls and restricts the ability of subordinates to freely express thoughts, feelings and ideas.

Types

Different types of organizational structures are put in place for different types of situations. For example, in the military, a strict and confining structure is the most effective way to communicate during a war. Another type of organizational structure is a flat structure that encourages an "open-door policy" in which the members of the organization have just as much say as the CEO in providing feedback and opinion.

Benefits

Without organizational structure, there's no guidance or boundaries for the members of the organization to operate within. Organizational structure provides clear direction, policies and procedures to avoid as much misunderstanding as possible. When the organizational structure is appropriately facilitating the communication, it produces satisfied and motivated members.

Function

Communication and the function of the organizational structure go hand in hand. While some may try to separate the two, they are intertwined. The two aspects can be viewed in terms of the human body. If something physically happens to the body, it will affect the emotions and soul of the person. When either the communication or organizational structure is out of place, it will weaken and apply pressure to the other.

Considerations

Consider the type of business or organization that is being assessed. A creative organization will need a more open, flat organizational approach, in which ideas can be challenged and re-thought. If the organization is a school system or a police department, a more hierarchal organizational structure is more effective, limiting the ability to debate to the few in positions of power.

Misconceptions

A common misconception is that there is one perfect organization structure that promotes the most effective communication. Each company, business or nonprofit must consider its corporate culture, business objectives and purpose for existing in order to develop a structure that effectively encourages open communication or facilitates efficient functioning.

References

• New Jersey Caucus: Organizational Structure Impacts Communication Style
• Oregon State University: Organizational Communication
• Management Library: Basics in Internal Organizational Communications