Verizon Fios Vs. Optimum Online


If you live in New York, New Jersey or Connecticut, you can choose between Verizon FiOS and Optimum Online for your Internet, TV and phone services. Verizon and Optimum offer similar Internet speeds and TV channels at their basic levels. Both companies also offer free Wi-Fi Internet access through their partner networks; however, Optimum claims 350,000 more free Wi-Fi locations, as of June, 2014. Choose between the two providers by selecting what’s most important to you, such as speed or price, and then compare what’s available in your area.

Speed and Fiber Networks

  • Both the Verizon FiOS and Optimum Online services use fiber optic networks to deliver Internet service to your home. Fiber networks provide greater bandwidth than standard copper cable Internet networks. Fiber networks are also cheaper and easier for your service provider to install and maintain, so you can expect less down-time on either Verizon FiOS or Optimum compared to other service providers. The big difference lies in the speeds delivered to home users -- Verizon FiOS’s top speed is 500Mbps, while Optimum’s top speed is 101Mbps.

Customer Service Options

  • Verizon and Optimum each offer a range of customer service options that can help you fix problems with your service. Verizon’s offers Web chat help, forums and telephone support; Optimum offers all of these, plus technician assistance at local Optimum Store locations. Verizon can also send out a technician to resolve either equipment or service issues. However, Optimum will give you the option of bringing your equipment to an Optimum Store branch or having a technician sent to your home.

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