As the title implies, a Human Resources (HR) specialist deals with the people in the organization, helping them develop their skills and enhancing their sense of job satisfaction. HR specialists also interpret and administer many complicated governmental rules and regulations, from equal opportunity requirements to labor union contracts. A career in HR will provide you with many different ways to showcase your talents in data analysis, interpersonal communication and negotiation.
As an HR specialist, you may be asked to perform a wide range of duties, a few of which are:
• Assist with the recruitment, employment and placement of new employees. • Analyze and create accurate job descriptions. • Maintain the company’s compensation system to ensure fair and equitable pay rates. • Design and administer the company’s benefits program, including health insurance and pensions. • Assess employee performance and report any gaps between expectations and outputs. • Conduct training programs that enhance employees’ skills and improve their abilities to work as a team. • Evaluate training programs and suggest future options for continual learning.
In the past, a career in HR was seen as somewhat of a “dead-end job,” with little chance of promotion to the highest levels of the organization. To avoid this career-track limitation, you will need to position yourself as a well-rounded business player, one who can advise upper management on specific strategies for expansion and warn about potential roadblocks (governmental or social) that will impact the company’s ability to stay competitive and profitable.
When HR professionals are tasked with devising strategies for motivating employees to do their best work, many of them turn to Douglas McGregor’s two models, Theory X and Theory Y (published in 1960). Theory X managers, according to McGregor, perceive their employees as recalcitrant workers who must be rewarded or punished to perform up to expectations. HR professionals who regard this “carrot and stick” approach to motivation as outmoded and ineffectual will then attempt to instill in such managers the Theory Y model, in which each worker’s unique skills and desire for self-improvement are encouraged and supported.
A common misunderstanding about the HR profession is that you have to be a “people person” whose goal it is to counsel and comfort employees who feel threatened in some way by the system. Providing some sort of “corporate therapy” should not be your objective as an HR specialist; rather, your goal should be to demonstrate specifically how your own job duties (whether training or administrating) impact your company’s financial bottom line.
It’s not the organization that must adapt to change—it’s the people who work there. By helping to recruit and retain the best workers, analyze and evaluate the company’s performance systems, and generate comprehensive, quantitative information to upper management, the HR professional plays an important role in ensuring the company’s future success.