The Subfolder Disappears in Outlook

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One way to keep your Microsoft Outlook email inbox organized is to delegate. Instead of opening the main view and being overrun with emails you've read, put subfolders to use with emails you want to read at a later date and those emails on which you need to take some action. Outlook makes creating subfolders quick and simple, but occasionally a wayward mouse move or click may make those subfolders disappear. Go hunting for subfolders and bring them back to keep your inbox efficient.

  • Open Microsoft Outlook. Click the "Mail" link in the bottom-left corner of the work area if it is not already enabled.

  • Review the left-side panel on the screen, which shows the folder hierarchy. Check for any existing subfolders.

  • Click an instance of a hollow triangle pointing to the right, placed to the left of a folder. This indicates that folder has a subfolder, but it is not showing.

  • Click the hollow triangle, which becomes a solid black triangle pointing at a downward angle. Any "disappeared" subfolders are now revealed below the top folder.

  • Click once on the "Deleted Items" link under the "Outlook Data File" section; the link has a small icon of a recycling bin to its left.

  • Review the main portion of the Outlook screen, which shows any items that have been deleted, but not yet emptied from Outlook. Folders you accidentally clicked to delete will be waiting here.

  • Click once on a folder to highlight it. Drag and drop it back into the hierarchy in the left panel. If you drop it below another folder, the hierarchy triangle appears to designate a folder below a folder.

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