How to Troubleshoot Chicago Faucets


Chicago Faucets is a residential and commercial faucet manufacturer based in Des Plaines, Illinois. The company manufactures dozens of different faucets that are developed, fabricated and tested in America. Though Chicago Faucet's electronic products undergo thorough inspection and testing, there may be instances when the device does not properly function. For major malfunctions, you should contact the manufacturer, but minor problems can be troubleshot and addressed by the user.

Things You'll Need

  • Flashlight
  • Wrench
  • Check the water supply lines for leaks or obstructions. Shine a flashlight onto the water supply lines; look for condensation buildup or dripping water. In addition, turn off the main water valve. Disconnect the water supply line running to the faucet with a wrench and turn the main water valve on partially. If no water flows, the lines are blocked.

  • Turn the main water supply valve back on. Open the main valve or control stop on the faucet assembly if the water valve itself does not function. These will be accessible from the faucet assembly as they are the main controls. Additionally, adjust the control stop if the water flow is low or pushing too much water through the system.

  • Replace the packing nut if water runs from the handle when the Chicago faucet is in operation. Unfasten the control blade or handle that turns the hot or cold water on with a screwdriver. Pull the handle off and inspect the packing nut. If it is stripped, replace it with a new packing nut. Contact Chicago Faucets to order a replacement.

  • Tighten the cap nut that secures the handle to the faucet assembly with a wrench if the handle spins loosely or freely. Do not over tighten or the nut might strip its threading or break.

  • Replace the valve seat if the faucet leaks when turned off. Remove the faucet handles with a screwdriver and wrench then pull out the packing nut as well as the valve seat. Order new parts from Chicago Faucets and install new seats.

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