How to Reset a Symbol Handheld

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If you are experiencing problems with your Symbol handheld PDA, such as glitches or the unit crashing, it could be a problem with the internal software. Fix the problem by performing a master reset on the unit. This will restore the Symbol to its factory settings and clear any bugs, but also erase your personal information.

  • Turn off your Symbol and slide the battery cover off of the rear of the unit. Notice the small black "Reset" button located just below the battery.

  • Press and hold the red "Power" button on the front of the unit.

  • Press and release the "Reset" button while simultaneously holding down the "Power" button. The "Palm Powered" logo screen then appears on the front screen.

  • Release the "Power" button when you see the "Palm Powered" screen.

  • Confirm the hard reset when you see the screen prompt by pressing up on one of the two kidney-shaped buttons located above the screen.

  • Replace the back cover of the Symbol.

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