How to Connect a Remote Extension With VoIP
Voice over Internet Protocol, or VoIP, can be a cheaper, alternative way to set up your business telephone service in multiple locations. You must have several requirements in both locations to set up a remote extension. Also, your VoIP provider may not have the capabilities of setting up remote extensions. Other solutions may exist through your Internet service provider, which will increase the chances of having a stable and properly configured remote extension through the VoIP.
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Instructions
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Second VOIP Adapter Method
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Ensure your current VoIP service is already established. Your main location should have a broadband Internet connection VoIP adapter, provided by the VoIP provider. Your VoIP adapter will connect to your Internet service provider's modem, and a telephone will be connected to the VoIP adapter.
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Contact your VoIP provider and request an additional VoIP adapter. The VoIP adapter will be accessed at your remote location and can either have its own separate number or the same number as your current host location. You may incur an additional cost or monthly fee for having a second adapter.
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Establish broadband Internet service at your remote location. Because the extension will be VoIP, there must be an Internet connection for the remote extension. You may be able to access wireless signals in the area, but that may lessen the quality of your phone conversation at your remote location.
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Connect to the secondary VoIP adapter to your high-speed Internet modem at your remote location. Connect a phone to the VoIP adapter using a standard telephone cord and telephone.
Static IP Method
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Order a static IP from your Internet service provider. A static IP is an IP address that does not change each time you access the Internet, which is beneficial for those who want to access the network remotely. Each computer that accesses the Internet has an IP address that is like a temporary -- or dynamic -- or permanent -- or static -- address. Internet service providers usually charge an additional fee for this option.
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Visit your remote location and access your Internet browser from the computer. Input your IP address -- for example, 192.168.1.1 -- so you can access either your router or the network setup tool. Depending on your Internet service provider or manufacturer for your router, you will have an option to add additional equipment to your network.
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Input the Media Access Control, or MAC, address, located on your VoIP adapter, into the network administration interface. The MAC address identifies the router, modem or VoIP adapter. Save the changes and close the network administration program, typically by clicking "Exit" or "Close". Your additional VoIP adapter will be connected to your host static IP address, and you will still be able to make calls. This method usually works when your remote location is still within range of your router's wireless signal or if you're connected to a server or virtual private network.
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