My KitchenAid Washer Won't Spin

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You notice several problems when your KitchenAid washer refuses to enter the spin cycle. These include clothes that are still wet after the wash cycle is completed and water that is left in the drum after the spin cycle is done. While a malfunctioning washing machine is frustrating, you can solve these problems with basic troubleshooting methods and save yourself the cost of a repair bill.

Things You'll Need

  • Outlet, 3-prong
  • Measuring tape
  • Check the electrical cord of your KitchenAid washer to make sure that it is plugged into a three-prong outlet. If you do not have a three-prong outlet, you need to have one installed before you can use your washer safely.

  • Wait two minutes to see if the washer begins to spin on its own. Your KitchenAid washer pauses for up to two minutes between cycles. This is normal and does not indicate a problem.

  • Push the door shut firmly. If the door is even slightly ajar or unlocked, the washer's cycle stops.

  • Look for the word "SUD" on the display panel of your KitchenAid washer. If you use too much laundry soap, the washer creates excessive suds. This prompts the "Suds Routine Cycle," which extends the rinse cycle and delays the spin cycle. If the suds routine is activated, the spin cycle starts after it.

  • Measure the height of the drain hose outlet. This is the hose extending from the back of your washing machine that drains the water away from the machine. The outlet must be no more than 96 inches above the floor or it can cause the washer not to drain completely, which stops it from entering the spin cycle.

  • Rearrange the clothes inside the washer if the load seems unbalanced. If the clothing has gathered on one side of the washer, the cycle pauses while the washer attempts to redistribute the clothing. This can delay the spin cycle; if you manually rearrange the clothing, it helps the cycle resume faster.

  • Press the "Pause/Cancel" button on the front of your washer if the spin cycle still does not start. Then press the "Drain/Spin" button and hold down the start button to manually start the spin cycle.

Tips & Warnings

  • If your KitchenAid washer still won't spin, consult an electrician to check the voltage of your electrical outlet. If the voltage is too low, your washer can't function properly.
  • Do not use an extension cord to plug in your KitchenAid washer. This could make the washer stop working during the wash, rinse or spin cycles.

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References

  • Photo Credit Jupiterimages/Goodshoot/Getty Images
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