Mercury Quality Center Cannot Install IE 8

Mercury Quality Center tracking software is used for testing and managing projects. Hewlett-Packard purchased MQC and branded it HP Quality Center for the 9.2 release. The software is most commonly used as an ActiveX control that is accessible through a web browser such as Internet Explorer. However, Internet Explorer 8 is known to crash during the installation of MQC, which subsequently fails. Download and install the Mercury Quality Center add-in to run MQC without the use of a web browser to avoid this issue.

Instructions

1. Uninstall previous versions of the Quality Center Explorer that exist on your computer. Click the "Start" menu, click "Control Panel" and double-click "Add/Remove Programs." Find "Quality Center Explorer" on the list and click "Remove" to uninstall it. Follow the onscreen instructions to complete the uninstall.

2. Click the "Download Add-in for Mercury Quality Center 9.0" link from the Quality Center Explorer Add-in website (see Resources) and save "QCExplorerAddIn.exe" to your hard drive.

3. Double-click "QCExplorerAddIn.exe" and follow the onscreen instructions to complete the installation.

4. Click the "Start" menu and click "Programs," "Mercury Quality Center 9.0" and "Quality Center Explorer" to launch the explorer.

5. Type your Quality Center URL into the "Address" box and click the "Go" button to connect to the server.

Tips & Warnings

• You must have administrator privileges to install the Quality Center Explorer.

• The Quality Center URL has the following format: http://<server name>/<directory name>

Resources

• HP: Quality Center Explorer Add-in