Oster offers a line of toasters with both two-slice and four-slice design as well as anti-jam and Toast Logic® technology, which adjusts the toasting time to compensate for the temperature and voltage input during the toasting cycle. When your Oster toaster is having problems, your next slice of toast may not be as far away as you think. You can troubleshoot your toaster by following a few easy steps. If troubleshooting does not help the problem, the Oster website provides a listing of service centers in your area that can repair or replace your Oster toaster.
If the latch won't stay down on the toaster, make sure you plug in your Oster toaster to a working electrical outlet. This will prompt an indicator light to illuminate above the light/dark knob. If the light does not go on, try plugging it into another outlet. Do not plug your Oster toaster into an outlet with multiple kitchen appliances.
If the toaster will not turn on, check that it is plugged into a working outlet; make sure the timer or continuous-on knob is turned on; and select a temperature on the temperature dial.
If there is an odor when you attempt to toast, plug in the toaster and, without bread in the slot, press the bread lever down to the locked position. This will burn off any excess odor caused by dust from the toaster's manufacturing process. The burn-off process will cause a further smell but this should eliminate the problem.
If your bread isn't toasting evenly, tap the sides of the toaster to remove any excess crumbs in the bread slots. Slide out the crumb tray by pulling the tray out from under the toaster. Empty the tray of all crumbs and wipe it with a nonabrasive cleaner or soap and water. Dry the tray and slide it back under the toaster.
Tips & Warnings
- Use Oster's bagel mode when toasting a bagel, as this will toast the insides of the bagel. If using the toaster with a frozen item such as a waffle, use the frozen mode.
- Do not attempt to take apart your Oster toaster, as this may cause electric shock or injury. For serious malfunction, take your Oster toaster to a service center in your area.
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