How do I Troubleshoot a KitchenAid Dishwasher That Runs, Then Stops & Won't Drain?


Dishwashers can seem like difficult appliances to troubleshoot, especially when they begin to behave in some head-scratching ways. For example, some dishwashers will start running, stop and then refuse to drain. If you have a KitchenAid dishwasher that is doing this, there are some simple steps you can take to diagnose the problem. If you have your KitchenAid owner's manual, this will help you to navigate the inner workings of the appliance.

Things You'll Need

  • Hammer
  • Screwdriver
  • Flashlight
  • Hanger
  • Plastic tub
  • Check to make sure that the dishwasher has completed its cycles. The cycle is completed if the green light on the door is lit. If the dishwasher door was opened during a cycle, the "Start/Resume" button must be pushed again before the door is closed. Push the "Start" button and close the door to see whether the cycle restarts.

  • Find out if your dishwasher is connected to a food-waste disposer. Locate the disposer and check to make sure that the knockout plug has been removed from the inlet. The knockout plug is located at the receptacle where the drain hose is connected. If the plug was not taken out during installation, the water will not drain. Use a hammer and a screwdriver to remove the plug. Place the screwdriver over the plug and pound it with the hammer until the plug falls into the disposer.

  • Make sure the drain hose does not have any kinks. The drain hose will run from behind the dishwasher to the bottom of your kitchen sink. Make sure that it runs straight to the drain and is not twisted.

  • Look for food or other items that may be stuck in the drain hose. Unhook the drain hose and inspect the inside with a flashlight or use a hanger to snake the hose. Place a plastic tub under the hose to catch any water or debris that may run out of the hose.

  • Try flipping the switch on your circuit breaker. Locate the dishwasher switch on the circuit breaker and flip it off and back on. This could power the dishwasher back on and allow the water to drain from the bottom of the appliance.

Tips & Warnings

  • If these steps do not work, there may be a problem with the motor or the dishwasher's electronic controls. On some models, the motor will have a timer motor that will dictate when the water cycles through the dishwasher and drains. The motor may have a malfunction that is not allowing the water to drain. This is sometimes best left to a professional to investigate or replace.
  • If you are investigating any of the internal components of the dishwasher, make sure that the dishwasher is unplugged or cut the power at the circuit breaker.

Related Searches


  • Photo Credit le kitchen image by sumos from
Promoted By Zergnet


You May Also Like

Related Searches

Check It Out

22 DIY Ways to Update Your Home on a Small Budget

Is DIY in your DNA? Become part of our maker community.
Submit Your Work!