How to Fix an iPod Touch Wheel


Your iPod is useless if its touch wheel stops working. Before you toss it away in frustration, a few troubleshooting tricks might bring your iPod back from the dead.

Reset iPod

  • Set your iPod's "Hold" button so it's not on hold. Slide it over to "Hold" and then back to its original position.

  • Press the "Menu" button and the round center "Select" button simultaneously until the Apple logo appears. Repeat this step if the touch wheel is still frozen.

  • Attempt holding the "Menu" and "Select" buttons again if the touch wheel is still frozen.

Check for Updates

  • Ensure your computer has the latest version of iTunes by checking the Apple website. Click on "iPod + iTunes," to see the latest version. Download that version of iTunes if needed.

  • Open iTunes on your computer's desktop and connect your iPod to your computer.

  • Click on "Check for Updates" in iTunes and install any available updates.

Restore Factory Settings

  • Restore your iPod to factory settings if your touch wheel is still frozen. This will erase everything from your iPod. Click the "Restore" button in iTunes and choose one of the four "Restore" options.

  • Leave your iPod connected to your computer while the progress bar is on your computer screen. The progress bar indicates the restore has started.

  • Follow the instructions iTunes gives you after the iPod's restore has started. Depending on your generation of iPod, iTunes tells you to either leave your iPod connected to your computer or switch it to a power source.

Tips & Warnings

  • Set your iPod on a flat surface while holding the "Menu" and "Select" buttons.
  • Restoring your iPod will erase all of your music and videos. Only do this if all other options fail.
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