How to Troubleshoot a KitchenAid Dishwasher That Is Not Turning On

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KitchenAid dishwashers are intended for installation under the counters in your kitchen, and require a dedicated circuit in your home's electrical system. If the dishwasher is unresponsive or will not turn on, there are several elements that you should check before calling a service technician to repair the appliance.

  • Ensure that the door is securely latched. The door latch has a built-in sensor that detects whether the door is open or closed. If the door is open, the dishwasher will not turn on.

  • Check the dishwasher breaker to determine if the breaker has tripped. A red bar appears beside the breaker in the service panel, indicating that the breaker has tripped. If the breaker has tripped, turn the breaker to the "Off" position, then return it to the "On" position.

  • Reset the dishwasher control board by disconnecting the power in the service panel. If the control board has locked-up, the dishwasher will become unresponsive and will not function. To reset the dishwasher, turn the breaker off in your service panel. Wait 30 seconds, then return the breaker to the "On" position.

  • Examine the power connections in the terminal block. To access the terminal block, turn off the dishwasher breaker, then remove the screws securing the lower panel to the dishwasher. Remove the panel, then locate the terminal block cover, located on the right side of the underside of the dishwasher. Remove the screw securing the cover and remove the cover. Ensure that the black wires are securely connected with a wire nut. Ensure that the white wires are securely connected with a wire nut. Ensure that the bare or green wire is securely connected to the grounding screw.

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