How Does a Cleaning Business Owner Spend a Workday?



The way a cleaning business owner spends his workday can vary depending on the size of the operation. But one thing all cleaning business owners have in common is the massive amount of responsibility required to keep the day-to-day operations flowing smoothly.

Administrative Duties

Once the owner of the cleaning business arrives at the office and gets settled in, he checks his phone messages and returns any important calls. If the cleaning service runs a website, the owner will also spend a small amount of time checking and responding to emails.

The cleaning business owner sets aside time to carry out important administrative tasks such as making schedulees, calculating payroll, mailing out invoices, writing checks to vendors, contacting clients about overdue accounts and scheduling appointments.

If the cleaning company is large, the owner may have an assistant to help him tackle some of the paperwork so he can focus on other aspects of the day

Dealinig with Employees

Dealing with employees is no picnic. On a bad day, the owner will reprimand or fire employees for not showing up to clean the buildings they were assigned. Other times, he may need to address the concerns of employees who may be upset about the way the cleaning company is being managed.

In the janitorial industry, quality employees are hard to hold on to, so from time to time a cleaning business owner sets aside a few hours to interview applicants in the hopes of filling vacant cleaning positions.

Equipment and Supply Maintenance

Depending on the day of the week, cleaning business owners order cleaning supplies and replacement parts for worn-out cleaning equipment. If the owner needs supplies in a hurry or wants to avoid shipping costs, he goes to the local janitorial supply store and picks up the items himself.

Field Responsibilities

The cleaning business owner doesn’t spend his entire workday in an office. He has to get out to give estimates to potential clients, and also conducts building inspections to make sure his employees are maintaining their nightly cleaning responsibilities.

The day doesn’t end for all cleaning service owners once their office doors are locked. It's not uncommon for owners to roll up their sleeves and cover the cleaning shifts of sick employees or employees who don't report to work. If the business is small or struggling, the owner regularly "does the dirty work" to keep operating costs down.

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