If your Bose SoundDock isn't rocking like it used to, you might be able to fix the problem yourself. Electronics seem to attract dust quickly and constantly, and keeping this external speaker clean encourages it to operate properly. Cleaning the SoundDock requires only a few common household materials and a few minutes to keep it working well and the music flowing.
Signs of Dusty Contacts
Dust seems to find a way into every tiny little groove of electronics, and after this dirt settles in, it can affect your SoundDock's sound quality and ability to function. Basically the dust is preventing a good connection and proper communication between your iPod or iPhone and the metal connectors inside the docking slot of the SoundDock. Signs of a dirty connection port include poor audio quality and unpredictable playback.
The Official Word
Official cleaning instructions for the various SoundDock models reside on Bose's website, and the advice is the same for every model. Wipe the system clean with a soft, dry cloth and lightly vacuum the grille when necessary. Bose does not offer further recommendations on more in-depth cleaning of the system or the contacts within the docking port.
Real Life Cleaning Tips
When light dusting doesn't help, you need to get a little more serious about cleaning. Loose dust can be blown away with a quick burst from a can of compressed air; just be careful not to hold the can too close or linger too long in one area. This can result in a light frost accumulating on the device, which can damage it. If the blast of air doesn't remove all the dust, use a soft-bristled toothbrush to gently brush away stuck-on dirt. Use a cotton swab with a drop of rubbing alcohol to thoroughly clean contacts and ensure proper connections.
How Not to Clean
Bose offers a few restrictions when it comes to cleaning, which are standard for all electronic devices. Do not spray harsh chemicals or solvents onto your SoundDock, as these may damage the device. Always unplug your SoundDock before cleaning to prevent a shock or short circuit. When using alcohol to clean, do not saturate the cotton swab -- the head should be moist, not dripping wet. Do not use water, soap or other cleaners that may leave a residue after they dry.