How to Approach a Business About Becoming Their Cleaning Crew

Approaching a business directly can help build your cleaning business
Approaching a business directly can help build your cleaning business (Image: Jupiterimages/Creatas/Getty Images)

Whether you are searching for your first cleaning client or looking to expand an existing cleaning service, approaching a business about becoming their cleaning crew is the first step in getting a new client. To increase the odds that the potential client will accept your proposal, you need to do some research and prepare carefully before making contact and submitting your proposal to the business.

Do Your Homework

Research the business to learn how many locations they have and the details of the spaces they occupy. Take a tour, if possible, to identify any special cleaning needs.

Find out how they currently handle their cleaning needs. For instance, determine whether or not they have an in-house staff or they already use a cleaning service. If they are not using a service currently, find out if they used one in the past. If they are using a service, determine what the company is paying.

Identify the person in the business who will make the decision about hiring a cleaning service. Make sure to get the correct spelling of his name, as well as his address and phone number.

Determine the range of rates charged for similar cleaning projects in the area.


Gather testimonials and references from existing clients. If you are starting your business, consider donating your services in return for a testimonial.

Analyze the information you gathered when doing your research and develop a proposal that will meet the company's needs. Include details on the services you will provide and the price you will charge.

Prepare a package containing the proposal for the services you'll provide, the pricing, testimonials and references. You'll also want to include a copy of your insurance certificate.

Write a cover letter that summarizes the proposal and includes some specific reasons why you are the company that can best meet the business's cleaning needs.

Make the Contact

Mail or hand deliver the cover letter and proposal to the decision maker.

Call the decision-maker several days after mailing the package to confirm he received package. Ask for an opportunity to come in and discuss any questions or concerns.

Write a follow up letter, regardless of whether or not you were able to get a meeting. Thank the business for their consideration.

Tips & Warnings

  • Consider specializing in one type of cleaning business to develop expertise.
  • Be specific in your proposal.
  • Be prepared to respond if the business's existing service makes a counter offer.

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