Starting a cleaning service business and maintaining successful operation day after day requires that the owner follow certain business protocols. One such protocol for a cleaning service maintenance would be to maintain a business contract with clients. A cleaning service contract will outline the services provided by the maintenance cleaning department, as well as the fees that will be due for services rendered. A maintenance contract protects both the cleaning service and the recipient against misunderstandings or fraudulent activity.
Meet with your client in person or conduct a discussion over the phone to go over all details of the cleaning and maintenance services that are needed by the client. Keep careful notes about what services and special considerations the client is seeking; ask follow-up questions, such as how often the client would need your services. Offer any additional services you'll be including as part of the agreement; quote a price for these services to obtain a verbal agreement before drawing up a contract.
Write up a cleaning service maintenance contract on your own using a computer and printer; make sure the contract is easy to understand, free of errors or typos, and printed on clean office paper. Include details about the services as they're to be provided by your cleaning company to the client. Note how many times per week or per month the cleaning services will be provided, in addition to a complete outline and detailed listing of all services required, such as the rooms and areas to be vacuumed and dusted; which trash cans will be emptied; who provides cleaning supplies; and any other details agreed upon in the initial discussion. Include the total price for the services, along with an itemized breakdown of costs if necessary. Set up a meeting for when both you and the client can sign the contract.
Use a contract creation tool that can be found online to create legal forms and business contracts. Websites like LegalZoom.com, LawDepot.com and USLegalForms.com provide access to contract creation software, which sets up contracts and agreements geared toward cleaning and maintenance service businesses. Select the format you'd like to use, and the software system will guide you through the creation process. When you've completed the contract, print it out and present it to your client for his signature. Provide a copy of the contract to the client prior to beginning work.