When you decide to start a part-time cleaning business, the good news is that plenty of opportunities typically exist in your neighborhood or community. Most cleaning companies specialize in either residential or commercial cleaning, and some offer specific types of cleaning services. You need to decide on a focus for your cleaning business and determine which services your customers want most. After you choose your specialty and services, your biggest challenge is marketing. You must find a way to let customers know you're available, and that you perform high-quality work for a reasonable price.
Choose a name that reflects your specialty. For example, if you choose to specialize in windows, carpets or green cleaning methods, incorporate these concepts into your business name. This helps potential customers keep you in mind when they need your service.
Tell friends and associates about your new cleaning business. Attend networking events for small businesses in your community. Set up a website and a social media page for your business that describes the services you offer. Link your page to other businesses in your community. Have business cards printed and distribute them to people who ask about your cleaning service.
Design and print flyers that list your services. Distribute flyers announcing residential services in your neighborhood. Mail flyers for commercial service to local businesses. Include your phone number and email address, and invite people to contact you for a service quote. Set your phone or email box to alert you about quote inquiries and questions, and respond to them promptly.
Compare prices of cleaning supplies and equipment carried by local discount warehouses and by Internet cleaning supply vendors. Purchase supplies such as gloves, mops and floor cleaners from the vendor that offers the best prices. Apply for credit accounts with vendors that offer the best prices on the supplies you need. Pay your accounts on time to build a credit rating for your business.
Research service rates offered by other cleaning businesses in your area. The easiest way to find this information is to ask other cleaning service owners or people who use cleaning services. Use your research findings to set reasonable rates that will give customers incentive to choose you over competitors.
Arrive for scheduled cleaning jobs on time. Work efficiently and do thorough cleaning jobs to make a good impression on clients. Make customer satisfaction forms, and ask your clients to complete them. Get permission from satisfied customers to use their positive feedback on your marketing materials.