Jan-Pro Cleaning Systems is a franchised commercial cleaning business that offers a completely customer-focused package of services, using state of the art processes and cleaning techniques. The company has grown from a single business into an international franchising operation that offers owners the ability to start and grow their own commercial cleaning businesses.
Jan-Pro franchises provide high quality, professional commercial cleaning services at competitive prices. Jan-Pro designs cleaning programs to meet individual needs, allowing customers to choose which cleaning services they want. Customers meet with Jan-Pro for free consultations during which company procedures, guarantees and individual plans are explained in great detail. Jan-Pro franchise owners are trained and required to ensure that the needs of their customers are met in the most timely and professional fashion.
Jan-Pro was founded in 1991by Jacques Lapointe in Providence, Rhode Island. Jan-Pro now has more than 87 master franchisees and over 5500 unit franchisee offices in the United States, Canada, Ireland, Puerto Rico and the United Kingdom. Jan-Pro was ranked the fastest growing franchise in the world and 26th overall franchise in the January 2008 issue of Entrepreneur magazine, and is holding that top position for the beginning of 2009 as well, while moving up to 19th position overall for Entrepreneur magazine's "Franchise 500" issue in January of 2009.
Jan-Pro has become a leader in the commercial cleaning industry by offering outstanding service to its clientele. Each franchise operates under the carefully structured rules and guidelines of Jan-Pro Franchising International that were designed to make a client's needs the top priority. Some of the features of their services include: Communication. For franchise owners, Jan-Pro offers assistance by phone during normal business hours regarding operating protocol and guidance. Regional offices are poised to give immediate assistance to customers. Communication is an essential part of the client's package and starts from the moment they come for their first consultation.
Customer Satisfaction. All franchisees are thoroughly trained to focus solely on customer appreciation and satisfaction. Franchise owners possess a positive attitude, focus and determination to uphold the high standards of quality set forth by the company.
Detailed Cleaning Schedules. When customers sign on for Jan-Pro services, they are getting a custom-tailored package of services that address their cleaning needs. Schedules are prepared daily, weekly and monthly in accordance to a client's schedule and eliminate hassle and guessing games. In addition, the company guarantees their work. The guarantee states that all commitments will be honored on time, and that all issues will be responded to and resolved within one business day. If the company should fail to meet its specified obligations, complimentary cleaning is scheduled.
Jan-Pro franchises operate in over 7000 locations across North America and are beginning to branch out into Ireland and the United Kingdom. Customers can find local Jan-Pro services by visiting the main website and using the "Find a Jan-Pro Location" search tool. With the growing popularity of the franchise program, the services are available in big cities and smaller towns alike. For franchisees, geography is not an issue whenever help is needed. With assistance via telephone and the Internet, owners have ready access to assistance without having to wait or go it alone when difficult issues might arise.
For customers, utilizing the services of Jan-Pro can help maintain a safe, clean working environment within their facility. The reliability and focus on customer needs means that there is less time and hassle spent on dealing with the details of a much needed service. Jan-Pro franchisees can experience tremendous opportunities because each owner can tailor his business to suit his specific needs and goals. All the tools and guidance are available to assist owners in building their business at their own pace, and achieving their goals while maintaining the company's customer-centered directives.
Jan-Pro customers benefit from a business model that ensures a much lower employee turnaround, and an intense focus on customer satisfaction. Clients get access to cleaning crews that get to know your property, thorough and reliable cleaning, regular performance evaluations and the most effective cleaning technologies available. Jan-Pro franchise owners benefit from the hands-on relationship they get from Jan-Pro Franchising International by way of being paired with a Master Franchisee office. Education, training, financial assistance, marketing and advertising tools are all available to franchisees, to help them excel and grow their businesses.