- When the "Acquiring Signal" message is displayed on your radio while driving, this means there's outside interference. This will usually be remedied as soon as you move through whatever source that is obstructing your signal, such as tunnels or overhanging trees. If this is a frequent problem, ensure that your antenna is mounted somewhere high on your vehicle like your roof.
- If you are having difficulty with your home receiver acquiring a signal, ensure that the antenna is mounted correctly. If you are using a Sirius indoor/outdoor clam shell antenna, try moving it to a window ledge or an open spot for clearer reception. If you are using an outdoor antenna, make sure it is mounted high on the roof where it is free from obstructions. A high, clear point is always the best placement for an antenna for optimal results.
- If your display is telling you that your antenna is not connected, first make sure that the radio is locked into its dock completely. Once the radio is in its proper position, it should connect to the antenna and work properly. If it doesn't, take a look at the antenna wire itself to make sure it's connected to the receiver or docking station if you are listening at home. If it's still not working, check the wire and make sure that it is not damaged. If it has been damaged, replace the wire.
