General Electric Refrigerator Troubleshooting


Most refrigerators need to be repaired at some point, and General Electric refrigerators are no exception. General Electric refrigerator troubleshooting requires limited tools and limited knowledge. Most of the answers to questions you might have about troubleshooting your GE refrigerator can be found in the owner's manual or on the company's website. Diagnosing the problem is the first step.

The Refrigerator Will Not Run

  • If your GE refrigerator will not run, check that the plug is all the way in the socket and that the temperature control in on. If "OF" is still displayed, the appliance is still in demo mode. Press the "adjust freezer" and "energy saver" buttons for three seconds. To exit the demo mode for the fresh food compartment, press the "freezer" and "ice off" buttons for three seconds. Adjust the settings to the desired levels and allow a full day for the temperatures to become stable.

The Refrigerator Runs but is Not Cold

  • If your GE refrigerator runs but is not cold enough, check that the freezer and refrigerator doors are properly closed and sealed. Check that the freezer and refrigerator contain a normal food load. Items placed in the refrigerator will absorb cold and help to keep the refrigerator at a steady temperature. The less items there are in the refrigerator, the more cool air is necessary to keep food cold. Check the ice buildup on the freezer's back wall. Check that large items, such as pizza boxes and trays, are not interfering with the door being able to close.

Frost Has Accumulated on the Refrigerator Floor or Walls

  • If your GE Refrigerator has accumulated frost on the freezer floor or walls, unplug the appliance before performing any cleaning or maintenance. The frost could be caused by high humidity, warm food, packages resting on the rear wall or large packages that are keeping the freezer door open, door gaskets that are not properly sealing or that are split or torn or the freezer fan is not running. After fixing these causes, the accumulation of frost should go away in a couple of days. If it doesn't, you may need to call GE for service.

The Refrigerator is Noisy

  • If your GE refrigerator is noisy, it could just be the change in the fan's speed when the refrigerator reacts to temperature changes when the door opens. It could also be the damper or the defrost timer switching on and off. It could be the temperature control unit turning on and off or the refrigerant circulating. Most noises are just an annoyance rather than a signal that something is wrong with your GE refrigerator.

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