Property is often the single most expensive asset a firm owns. Proper management of facilities is important for both image and return on investment. Providing facilities management guidelines gives all stakeholders in the firm the opportunity to understand how the facility will help define strategy. Guidelines should coincide with the strategic objectives and long-range goals of the company.
Guidelines should discuss how the facilities correspond to the work flow of the company. Discuss future plans and how facilities will play a role in the visual management of the organization. Most states require a rating by an agency. Explain this rating and the regulating agency. Also explain your ratings history and plans to improve the rating by a predetermined date in the future.
Renewals and Sustainability
Facilities management is also important for image consideration. Some buildings may even have architectural or historical significance. Discuss plans and capital-renewal initiatives and how they will affect the current value of the property. Also consider pedestrian walkways and settings. Open space settings are encouraged and may lend credibility to a sustainability or corporate responsibility campaign. Discuss bike paths, nature areas and open-air exercise facilities.
Facility Utilization and Comparison Metrics
Discuss facility utilization. Include any comparison metrics from comparable buildings or office spaces. Use these metrics to segue into future growth guidelines. Guidelines should be in line with all other projections published by the company. If your facilities are monitored based on a particular quality initiative like Six Sigma or ISO 9000, provide regular training to all employees on language or provide all communication in a common language. See References and Resources for guideline examples.