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Navigating the everyday red tape of the office can be a harrowing task. Learn workplace etiquette and advice from a management specialist in this free series of videos on work success.
There are 18 videos in this series:
The best way to behave at a new job is to remain neutral with people and get to know co-workers above and below the position. Get comfortable at a new job with tips from a management specialist in this free workplace etiquette video.
Dealing with an untrustworthy co-worker is done through quick communication without confrontation. Handle an untrustworthy co-worker with tips from a management specialist in this free workplace etiquette video.
Deal with backstabbing colleagues at work by communicating with them about being aware of the gossip. Know how to handle conniving co-workers with tips from a management specialist in this free workplace etiquette video.
When giving a demonstrative presentation at work, be sure to be prepared with answers to any questions that may arise and now the product inside and out. Give a presentation with tips from a management specialist in this free workplace etiquette video.
Giving a great presentation requires planning and summarizing the main points of the beginning, middle and end. Deliver a great presentation with tips from a management specialist in this free workplace etiquette video.
Before giving a negative reference for an employee, be sure to consult the company's policy and don't make the reference personal. Learn about giving negative references with tips from a management specialist in this free workplace etiquette video.
When giving a persuasive presentation, give the audience the facts, features and benefits of the product. Deliver a persuasive presentation with tips from a management specialist in this free workplace etiquette video.
Make sure when giving positive references for an employee that they are factual. Discover more about giving a positive reference to an employee with tips from a management specialist in this free workplace etiquette video.
Handling difficult clients involves making them feel like important and understand and meeting their needs quickly. Learn how to deal with difficult clients with tips from a management specialist in this free workplace etiquette video.
When negotiating a higher salary, research the salary range and qualifications for that particular job in the geographic area. Request a more deserving salary with tips from a management specialist in this free workplace etiquette video.
Be sure to review terms and conditions like termination of an employee contract during the negotiation process. Discuss a new employee contract with tips from a management specialist in this free workplace etiquette video.
Understand the company standard when negotiating for more vacation time, and research other companies' vacation policies for discussion points. Negotiate more vacation time with tips from a management specialist in this free workplace etiquette video.
Negotiating severance pay up front varies with each job depending on how long it may take to find another job in that particular industry. Learn about negotiating severance pay up front with tips from a management specialist in this free workplace etiquette video.
The best way to refuse to do an inappropriate task for your boss is through compromise, but keep the compromise to work-related tasks. Learn how to let a boss know that a task is inappropriate with tips from a management specialist in this free workplace etiquette video.
Requesting a reference from a former employer requires calling them, reminding them of when you worked there and letting them know the new position being applied for. Get a great reference from a former employer with tips from a management specialist in this free workplace etiquette video.
Thanking your boss for a raise should not go too far, but can be done with a thank you card or small gift card to a restaurant. Show appreciation for a pay raise with tips from a management specialist in this free workplace etiquette video.
The best way to listen effectively in the work place is by staying engaged, giving feedback and asking questions. Stay in tune with a work conversation with tips from a management specialist in this free workplace etiquette video.
Calling in sick to work involves contacting a supervisor--not leaving a message--as soon as possible and apologizing for not being able to make it in.. Call in sick to work with tips from a management specialist in this free workplace etiquette video.
Office dynamics can prove to be a source of dread, even if the job itself is enjoyable. Most people don't find jobs they enjoy, but those they can tolerate. Mixing together different personalities can lead to some extreme frustration. Ever feel like the pay isn't worth it or why don't they fire the office gossip instigator? Sometimes all it takes is some patience and good communication skills to get through the a day at the office. In this free series of videos, learn how to get through all the bureaucracy of office life with help from a management specialist. First, learn about how to behave at a new job, deal with untrustworthy and backstabbing colleagues and give demonstrative and persuasive presentations. Next, she discusses how to give positive and negative references for former employees and how to negotiate a higher salary, contract and more vacation time. Finally, discover how to refuse doing an inappropriate task, how to thank a boss for a raise and how to call in sick to work.
Gloria Dixon Campbell Gloria Dixon Campbell has an executive MBA in management from the University of South Florida and a BA in sociology from the University of West Florida. She has developed, researched and administered training programs for sales, management and customer service representatives for small business and major corporations. Campbell can be contacted at gdcampbell@flash.netdkdk
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