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Being a business manager or leader requires a number of interpersonal skills, organization and resourcing. Improve business management and leadership skills with tips from an administrative trainer in this free video series on business management.
There are 25 videos in this series:
When an interviewer requests information about a potential employee, they should be positive, excited and avoid giving out personal information. Answer the interview question 'tell me about yourself' with tips from an administrative trainer in this free video on business management and leadership skills.
The best ways to become a CEO are by starting a company or joining one in which there is room for movement and growth. Become a CEO with tips from an administrative trainer in this free video on business management and leadership skills.
Great leaders should be compassionate, good listeners and motivators. Be a great leader with tips from an administrative trainer in this free video on business management and leadership skills.
A great boss knows that they have to say no at times and that they need to be able to motivate. Be a great boss with tips from an administrative trainer in this free video on business management and leadership skills.
When hiring a staff, a manager needs to know what positions they're staffing, what talent they need and what talent they have. Hire a staff with tips from an administrative trainer in this free video on business management and leadership skills.
When hiring an employee, a manager should be clear on the duties and responsibilities of the position. Hire an employee with tips from an administrative trainer in this free video on business management and leadership skills.
A good leader and manager makes sure that they have employees who fulfill certain requirements for the business. Hire employees with tips from an administrative trainer in this free video on business management and leadership skills.
When staff turnover is high, a manager needs to understand why people are leaving and work on correcting it. Manage staff turnover with tips from an administrative trainer in this free video on business management and leadership skills.
In order to conduct an effective meeting, a manager should have an agenda, stick to a specific time frame and leave time for questions and answers. Conduct an effective meeting with tips from an administrative trainer in this free video on business management and leadership skills.
In order to improve an employee's job performance, a manager should look at where the employee thinks they are against the job's requirements. Improve an employee's job performance in a meeting with tips from an administrative trainer in this free video on business management and leadership skills.
When giving employee evaluations, a manager should plan ahead, make copies for the employee and provide answers to particular performance issues. Give an effective employee evaluation with tips from an administrative trainer in this free video on business management and leadership skills.
In dealing with difficult employees, managers should try to find out what is preventing the employee from doing a good job. Handle difficult employees with tips from an administrative trainer in this free video on business management and leadership skills.
In management, a written warning can be used to eliminate offensive behavior and potentially save an employee's job. Give an employee a written warning with tips from an administrative trainer in this free video on business management and leadership skills.
It's important when giving a negative employee reference that it is not because of a personal vendetta. Give a negative employee reference with tips from an administrative trainer in this free video on business management and leadership skills.
When counseling a troubled employee, find out what the problem is and what resources can be used outside of the department to help. Counsel a troubled employee with tips from an administrative trainer in this free video on business management and leadership skills.
When firing an employee, a manager should recognize that this option is the last resort. Fire an employee with tips from an administrative trainer in this free video on business management and leadership skills.
In order to boost employee morale, a manager needs to be sure that they are fair, that they give equal workloads and that they value every employee. Avoid destroying the morale of your employees with tips from an administrative trainer in this free video on business management and leadership skills.
Before firing an employee, a manager should know the state's rules and regulations and that they can't fire someone because of race, gender or sexual orientation. Fire an employee legally with tips from an administrative trainer in this free video on business management and leadership skills.
A manager can retain good employees by making sure they feel valued and that they are being listened to. Retain good employees with tips from an administrative trainer in this free video on business management and leadership skills.
A manager can reward staff performance with certificates, parking spaces or time off, among other incentives. Reward staff performance with tips from an administrative trainer in this free video on business management and leadership skills.
When paying commissions to a sales staff, a manager can look at what other companies in the industry do and how often to pay commission. Pay commissions to your sales staff with tips from an administrative trainer in this free video on business management and leadership skills.
When making an employee recognition certificate, make sure the employee's name and achievement is listed on the certificate. Create an employee recognition certificate with tips from an administrative trainer in this free video on business management and leadership skills.
A major difference between employees and independent contractors is that managers have control over an employee's time and schedule. Distinguish between employees and independent contractors with tips from an administrative trainer in this free video on business management and leadership skills.
Before deciding to quit a day job, it's important to weight both salary and benefits against the job market and economy. Decide when to quit your day job with tips from an administrative trainer in this free video on business management and leadership skills.
When turning down a job candidate, a manager should give the candidate some feedback to help them in the future. Turn down a job candidate with tips from an administrative trainer in this free video on business management and leadership skills.
Management in business and organizational activity refers to the act of getting people together to accomplish desired goals. Management comprises planning, organizing, resourcing, leading or directing and controlling a group of one or more people. Every organization must manage its work, people, processes and technology in order to maximize its effectiveness. In this free video series, an administrative trainer with an executive MBA in management explains how to succeed in business management and how to improve leadership skills. Discover what needs to be done to become a CEO, hire employees, conduct an effective meeting and counsel a troubled employee. Business management is difficult and often hard to define, but with these tips and techniques anyone in a leadership position will be well-prepared to manage employees.
Gloria Dixon Campbell Gloria Dixon Campbell has an executive MBA in management from the University of South Florida and a BA in sociology from the University of West Florida. She has developed, researched and administered training programs for sales, management and customer service representatives for small business and major corporations. Campbell can be contacted at gdcampbell@flash.netdkdk
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