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There are 9 videos in this series:

Start a general contracting business by taking on a role to facilitate functions of getting tasks done and working with employees and clients. Find out whether to belong to an association or union as a general contractor with information from a marketing and sales manager in this free video on business.

To sell products from home, decide what product to sell, determine whether working from home is viable, get some form of communication with the public, and distribute and market the products. Advertise and sell products on the Internet from home with ideas from a marketing and sales manager in this free video on business.

Send a fax from the U.K. to the U.S.A. by putting the papers in the fax machine, dialing the country code and number of the recipient, and waiting for the fax machine to find a free line. Find out how a fax machine will indicate whether the fax is going through with information from a marketing and sales manager in this free video on faxes.

Buy business leads by contacting an organization that collects databases of current information on businesses. Make sure Internet business leads are free of spam with advice from a marketing and sales manager in this free video on business.

Get government grants to start a business by developing a business that lacks technological advancements and requires resources that will help the community. Find applications for government grants on the Internet and at the town hall with advice from a marketing and sales manager in this free video on business.

The top customer service skills people expect are friendliness, politeness, physical evidence that a business cares and positive interactions. Find out how to make people feel comfortable in a business with advice from a marketing and sales manager in this free video on customer service.

Effective sales techniques require understanding the needs of the customer, understanding the nature of the business and understanding the product that is being sold. Find effective ways to communicate with a customer with advice from a marketing and sales manager in this free video on business sales.

Write business objectives by explaining what is going to be done with a business, how it is going to be accomplished and what will come out of the strategy. Think about the legality and monetary issues of a business when writing an objective with advice from a marketing and sales manager in this free video on business.

Exceptional customer service techniques will include understanding the needs of the customer, being polite and offering extra incentives to frequent a business. Give rewards to customers to make them happy with tips from a marketing and sales manager in this free video on business.
Mark Clifton Mark Clifton has a master's degree in marketing management from Oxford Brookes University and has successfully completed the CELTA teacher training program of Cambridge University. He is currently teaching marketing, public relations and sales management at the International Business School in Budapest. Clifton is also working with various international companies in helping them develop all aspects of their sales performance, business communication strategies and cross-cultural issues. Prior to his teaching career, he had been actively involved in business and has working experience in FMCG, publishing, media, new media, marketing services, catering and hospitality.dkdk
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