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E-mails has become an everyday medium of communication, but rules and etiquette still apply. Learn e-mail etiquette and popular e-mail features in this free communications video.
There are 27 videos in this series:

What is e-mail etiquette about? Learn e-mail etiquette and popular e-mail features in this free communications video.

Know when to use abbreviations and acronyms in e-mail. Learn e-mail etiquette and popular e-mail features in this free communications video.

E-mail etiquette covers the way we use emoticons in electronic messaging. Learn e-mail etiquette and popular e-mail features in this free communications video.

When should you use exclamation points or all caps in e-mail? Learn e-mail etiquette and popular e-mail features in this free communications video.

Try these tips for laying out your e-mail correspondence. Learn e-mail etiquette and popular e-mail features in this free communications video.

Set you e-mail font to something professional but in your style. Learn e-mail etiquette and popular e-mail features in this free communications video.

In e-mails the subject line is an oft overlooked part. Learn e-mail etiquette and popular e-mail features in this free communications video.

In some e-mail replies you must modify the subject line. Learn e-mail etiquette and popular e-mail features in this free communications video.

Focus the scope of your e-mails to ensure efficacy. Learn e-mail etiquette and popular e-mail features in this free communications video.

Being concise is important to e-mail and short messages. Learn e-mail etiquette and popular e-mail features in this free communications video.

Edit your e-mails before sending to keep a professional mood. Learn e-mail etiquette and popular e-mail features in this free communications video.

E-mails allow you to attach electronic files for getting documents or pics to your friends easily. Learn e-mail etiquette and popular e-mail features in this free communications video.

Check out these tips for attaching files to your e-mails. Learn e-mail etiquette and popular e-mail features in this free communications video.

Don't e-mail impulsively; what you send cannot be unsent in most cases. Learn e-mail etiquette and popular e-mail features in this free communications video.

Respond to e-mails by summarizing or referencing the previous message. Learn e-mail etiquette and popular e-mail features in this free communications video.

Organize your e-mail time and task yourself in order of importance. Learn e-mail etiquette and popular e-mail features in this free communications video.

E-mails can be professional and must use inclusive pronouns and language. Learn e-mail etiquette and popular e-mail features in this free communications video.

Carbon copies and blind carbon copies are popular e-mail features. Learn e-mail etiquette in this free communications video.

An e-mail's greeting and closing are important points of focus. Learn e-mail etiquette and popular e-mail features in this free communications video.

Many e-mail providers allow signature options to sign e-mails or offer contact information. Learn e-mail etiquette and popular e-mail features in this free communications video.

Personal e-mails are a widespread medium of communication. Learn e-mail etiquette and popular e-mail features in this free communications video.

E-mails can mask tone and body language so be careful what you use e-mail to communicate. Learn e-mail etiquette and popular e-mail features in this free communications video.

Follow the chain of command even if e-mail offers easy access to higher officials. Learn e-mail etiquette and popular e-mail features in this free communications video.

Try to avoid sending negative, criticizing e-mails, since you leave a permanent record behind. Learn e-mail etiquette and popular e-mail features in this free communications video.

E-mails should be sent only when they are needed. Learn e-mail etiquette and popular e-mail features in this free communications video.

E-mail, or electronic mail, has become a widespread topic of debate in institutions like businesses and academics. The relationship between professor and student shifts dramatically when students have instant access to the professor’s attention to ask questions or give feedback via his or her computer. The courageous walk from dorm to office in hopes of meeting the professor in person has almost gone extinct. Bosses, too, can be reached via e-mail, offering employees unprecedented access to the time and attention of busy executives. Are these changes good? Is e-mail the great equalizer that respects no office and affords any person the means of contacting another directly? Some find the changes progressive, though others see the deterioration of order and the chain of command something of a nuisance in modern institutions.
In this free video series, expert in communications Tracy Goodwin teaches you about e-mail and e-mail etiquette. Tracy addresses what can and cannot be sent via e-mail, offers tips for new and veteran users, and reveals how your e-mail habits may come across to others. You will learn how to use CC and BCC features, when attachments are useful, what information to put in a signature, and more. Tracy is here to show you how to write e-mails, how to respond, how to make a subject line, and everything in between.
Tracy Goodwin Tracy Goodwin has a master’s in corporate communication and 10 years experience in professional speaking. Recipient of numerous public speaking awards and is a college professor of public speaking, interpersonal communications, voice and diction, and business speech. Goodwin is the author of "Be Delicious: The Art of Voice & Movement Integration."dkdk
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