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Learn how to wait tables and do it well with expert tips and advice on customer service in this free waiter related video series.
There are 30 videos in this series:
Learn how to greet the customer once they've sat down with expert tips and advice on customer service in this free waiting tables video clip.
Learn how to upsell with expert tips and advice on customer service in this free video clip on waiting tables.
Learn how to advise customers with expert tips and advice on customer service in this free video clip on waiting tables.
Learn how to present the check with expert tips and advice on customer service in this free video clip on waiting tables.
Learn how to deal with declined credit cards with expert tips and advice on customer service in this free video clip on waiting tables.
Learn some tips on customer service in this free video clip on waiting tables.
Learn how to serve women first when there are men and women customers with expert tips and advice on customer service in this free video clip on waiting tables.
Learn how to ask for help with expert tips and advice on customer service in this free video clip on waiting tables.
Learn how to handle customer complaints with expert tips and advice on customer service in this free video clip on waiting tables.
Learn some tips on customer service in this free video clip on waiting tables.
Learn how to handle gratuity for large parties and why its important to let customers know that gratuity has been added to the check with expert tips and advice on customer service in this free video clip on waiting tables.
Learn what to do if a customer wants to see a manager with expert tips and advice on customer service in this free video clip on waiting tables.
Learn the best ways to deal with rude customers as a waiter with expert tips and advice on customer service in this free video clip on waiting tables.
Learn how to deal with special needs customers with expert tips and advice on customer service in this free video clip on waiting tables.
Learn the correct way to present wine bottles to customers as a waiter with expert tips and advice on customer service in this free video clip on waiting tables.
Learn how to open a wine bottle with expert tips and advice on customer service in this free video clip on waiting tables.
Learn how to pour wine at the table with expert tips and advice on customer service in this free video clip on waiting tables.
Learn how to id or card customers ordering alcohol as a waiter with expert tips and advice on customer service in this free video clip on waiting tables.
Learn how to refill drinks with expert tips and advice on customer service in this free video clip on waiting tables.
Learn how to deal with regulars with expert tips and advice on customer service in this free video clip on waiting tables.
Learn how to know your menu inside and out and why that's so important as a waiter with expert tips and advice on customer service in this free video clip on waiting tables.
Learn how to know your alcohol and why that's important as a waiter with expert tips and advice on customer service in this free video clip on waiting tables.
Learn how to deal with special orders with expert tips and advice on customer service in this free video clip on waiting tables.
Learn how to deal with split checks with expert tips and advice on customer service in this free video clip on waiting tables.
Learn how to deal with multiple offers to pay with expert tips and advice on customer service in this free video clip on waiting tables.
Unless your one of those lucky few who get decent jobs in their field right out of college, you'll probably have to get a temporary job in the meantime. Waiting tables is a good choice because the hours are generally flexible, and the pay is pretty decent if you are nice to the customers and have good customer service skills. In fact, waiting tables is a time honored blue collar job that can be performed by almost anyone, but done well by only a few. But whether your a time-tested server or a spill-prone newbie, this informative series will help you be a better waiter.
In this free video series, our expert Leslie Moselle will teach you how to be a the best waiter you can be. She will show you how to greet the customer, upsell, advise the customer, deal with declined credit cards, and properly serve mixed gender parties. She will also teach you how to ask for help from other waiters, handle customer complaints, deal with rude or special needs customers, and present and open bottles of win at the table. Leslie will also teach you how to id customers, refill drinks, know your menu and alcohol, deal with split checks, clear the table, watch for walkouts, and handle spills. Leslie will even show you how to take large party orders and say goodbye after they've finished their meal.
Leslie Moselle With a double major in Psychology and Criminology, Ms. Leslie Moselle has experience in both the legal and child development field. Ms. Moselle has worked along side the Tampa, Florida’s US Attorney and has been offered positions as a crisis counselor and fraud investigator. As well being an expert on the mind and legal system, Ms. Moselle is also a co-homeowner and Do-It-Yourselfer. Ms. Moselle was a server at a well-known upscale restaurant in Tampa for nearly 5 years while in college.dkdk
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