How to Program a Dish Network Card

Video Transcript

"Hi, my name's Bill Barney. I'm with Community Dish in Pahrump, Nevada. I'm an SBCA licensed installer, that's Satellite Broadcast Communications Association and I'd like to help you with your satellite installation. Dish Network has a cash and carry program for customers that do not want to get into a twenty-four month commitment. That allows the customer to come into the local Dish Network retail, retailer push purchased the equipment and then in self-install it. Once you've installed your satellite equipment and your receiver, you'll need to activate your receiver. You can do this by calling up Dish Network directly at one-eight-hundred, three-three-three, three-four-seven-four. A customer service representative will, from Dish Network will ask you a few simple questions about you, the installation, where you live, and then they'll want the receiver numbers and the smart card numbers off of the receiver. The best way to access those numbers is through the menu system on your Dish Network satellite receiver remote by pressing the Sat button, then menu, then the number six, then the number one, then the number three. This gets you to the system information installation screen. On the screen, you will have the smart card receiver numbers that the Dish Network representative will need to activate your account. Each receiver that you've installed will have a receiver number and a smart card number and the account representative will need each of those numbers from each receiver installed in the house. After the representative has the numbers, they will send what's called an activation hit. This is simply a command from the network operation centers in Denver, Colorado to your receiver allowing them to de-scramble the channels that you are subscribing to. It takes about five minutes to receive the full activation hit. Your receiver, depending on the receiver will continue to get more commands, new information, and open up new abilities in your Dish Network receiver over the course of the first twenty-four hours. So if you're still missing channels, or the receiver doesn't seem to be functioning correctly, give it at least twenty-four hours to take the full information hit from the network operations center, and that's how you program your Dish Network receiver."