How to Make Car Insurance Claims

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The first step after an automobile accident is to call a police department in order to get a police report that shows whose fault an accident was. Find out what documents are needed and what calls need to be made to make car insurance claims with help from the chief operating officer of an insurance business in this free video on car insurance claims.

Part of the Video Series: Auto Insurance
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Video Transcript

The first thing you do when you get into an accident is call the police department. First and foremost because if it is damaged then it's going to have to be fixed on your part or their part. You need a police report. You need a police report showing whose fault it was because that will determine what part of your insurance you know, you use to cover it. If it's the other driver's fault then their insurance, their liability insurance will be used to cover your vehicle. If it's your fault then your collision insurance will be covered, used to cover your vehicle and your liability insurance will be used to cover theirs and talk to your agent or the company and tell them you know what happened. Yes they'll have the report and it will be written down but that's in the police officer's words. You know if you tell them what happened, that's in your words but always make copies, keep copies, whatever you give to the insurance company or your agent keep a copy for yourself. Just so that you'll have it and if anything happens you have all the information. To make a car insurance claim call the police, call your insurance agent or company and keep all documents.


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