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Summary: When booking air travel with Air-India Express, do so through a travel agent or through their official Web site, www.airindiaexpress.com. Book flights on Air-India Express, but be aware that missed connections will not be refunded, with tips from a travel agent in this free video on international air travel.
Russ Handler owns an online travel agency, and he is a known travel expert in the Tampa Bay area who has been featured as an expert on travel for decades on local television and radio...read more
"Hi, everyone. I'm Russ Handler, a travel agent. And did you know booking travel on Air-India Express in and around India is not a hard thing to do at all. I do recommend the only way that you do this is through a qualified travel agent or here, at their official website, airindiaexpress.in. Now, I find this site to be very helpful. You'll notice that you get to pick your itinerary, and then go on and typically purchase your tickets as you generally do. But I want to bring you up to speed on a few things that I've noticed about this site. They do depart from five Indian cities. There are six international destinations, so you can go internationally. But be forewarned, if you miss a connection on this airline, Air-India Express will not put you on another flight nor will they refund your ticket. So basically, according to their official website, they're just not going to do anything for you. So while booking, make sure that if you do have a connection, it's going to give you a lot of time to make that connection because if you miss it, you're not going to be in good shape at all. I'm Russ Handler, and that's how you do it."
eHow Article: How to Book Travel on Air-India Express