How to Write a Complaint Letter

Video Transcript

"Hi, I'm Laura, from youngwritersworkshops.com, and I'm going to talk about how to write a complaint letter. I say, approach it creatively. Think about a way that you can say it, whatever your complaint is, in a way that brings it around to make the other person see your side. I think you'll get a lot farther, if you work hard to make sure that, while you recognize the other person's side, that you're complaining to, you also present your side creatively. Use details. If there's a dog barking every night at 3:00 A.M, describe how you feel, to hear that sound of dogs, waking you up at 3:00 A.M. Make your problem come alive, and it will really get the attention of the person you're complaining to. I'm a big proponent of using proper grammar, and spelling everything right. If you can spell check, or get someone else to proofread your letter, just to make sure that you're using a good format, and proper English. That will really help a lot. People take you more seriously, when you edit well and have polished work. Lastly, close politely, as politely as you can, even if you're angry. Try and stay on the high road. Use a cordial greeting, and ask for whatever it is that you're trying to achieve, in this complaint letter. Ask again, in a polite way, and close it with a sincere concluding statement. I think you'll find that by writing a clear and creative complaint letter, you'll get your result, you'll be more likely to get the result that you want, so those are some ideas, about how to write a complaint letter."